First, we would like to thank our clients for being flexible and understanding over the last 6 weeks. Since March 23rd we have been operating with a curbside only service approach.
Starting today, May 6th, we will be giving clients the option of accompanying their pet/horse inside the clinic/equine exam room for their exam and treatments.
That being said, we are still reducing the amount of traffic into the building to one client / patient at a time. Please see our new protocol below:
WHAT TO EXPECT – Large and Small Animal appointments:
Small animal clients, please park beside the clinic closest to the front of the building.
Equine and large animal clients, please drive around the cul-de-sac at the end of the road and park your trailer in the gravel parking lot.
When you arrive, please call the clinic 446-2815 to let us know you are here.
We will ask if you would like to come in for your appointment, wait in the vehicle, or drop off your pet and come back at a later time.
As before, if you would prefer to wait outside or drop off, Dr. Gruber will discuss exam findings either in person (outside) or by phone. We will then proceed with treatments as decided by you and Dr. Gruber.
If you accompany your pet into the exam room, we will have our technicians and Dr. Gruber handle your pet, to reduce close contact with multiple clients. We will maintain a 6ft distance from you as best as we can. We will continue cleaning high traffic areas, door handles, counter tops, merchant machines etc. between each client to help reduce transmission.
MEDICATION / FOOD PICK-UPS:
When you arrive, please call the clinic 446-2815 to let us know you are here. We will let you know if you can come in and get them (if the reception area is clear of other clients / patients). If not, we will bring them to your vehicle as before.
We can take payment over the phone and are still accepting credit cards, cash or checks.
We appreciate your cooperation as we all do our part to slow the spread of COVID19 and other illnesses. Please call the clinic if you have any questions or concerns 406-446-2815. We look forward to getting back to ‘normal’ and ‘Together, We Can Do This!”